Dutch carrier, KLM, is to pay an amount of €600 (Euros) as compensation to passengers who were denied boarding due to over booking on an Accra-Amsterdam bound flight on Saturday January 6, 2018.
In all, sixteen (16) passengers were affected, out of which 13 passengers went home and three were booked in a hotel. All affected passengers received GHȼ 50 from the airline to cover their cost of transportation back home.
Air France-KLM has been operating in Ghana for decades, offering unmatched service to all passengers.
KLM Royal Dutch Airlines is the oldest scheduled airline in the world still operating under its original name.
In 2016, the KLM Group operated worldwide flights with over 200 aircraft, generating €10 billion revenues and employing 32,000 staff from its Amsterdam base.
The airline has won numerous awards in recent times including the “Best Airline” at the annual awards ceremony for Dutch leisure travel, the “Nederlandse Vakantie Awards”. – B&FT