President John Mahama has assured Ghanaians that the frustration they are experiencing caused by electricity over-billing “will be fixed.”

The Electricity Company of Ghana (ECG) has been directed by the Public Utilities Regulatory Commission (PURC) to put on hold its new billing software following the glitch with the system, which has ignited public agitation.

Speaking to the issue, President Mahama stated that cabinet has approved the “Inter-Agency Taskforce put together to resolve complaints from the public regarding the bills and charges being received from the Electricity Company of Ghana (ECG) in respect of our consumption of power.”

He added: “I share the frustration of Ghanaians affected by this anomalous situation and will do everything possible to find a speedy and sustainable solution to this issue.

“The present situation has to end, and I assure my fellow Ghanaians that this too, like other challenges we have faced together, will be fixed.”

The taskforce is made up of the Energy Commission, the ECG, the Public Utilities Regulatory Commission (PURC) and other stakeholders. It has been given a June 3, 2016 deadline to submit its report and solution “for immediate implementation”.