On May 12, 2017, SMSGH a customer service provider re-branded to Hubtel to make it easier for companies to connect with their customers.
The event which was held at the Holiday Inn, Accra and hosted by Anita Erskine was attended by partners of the prestige company and other key players in the sector.
Chief Executive Officer, Alex Adjei Bram, said Hubtel is built on the singular belief that loyal customers build great businesses. He said SMEs engaged in trading make up one of the largest industries in Ghana.
“Hubtel is here to shepherd business of all sizes into a modern age – beyond buying and selling; into one of interactive commerce and smart engagements that rewards both business and customer. We believe this will result in national and even Pan African impact. And if our actions will speak louder than our words, we intend to cause a blaring symphonic raucous.
“The unprecedented mobile penetration in countries like Ghana offers a unique opportunity to offer millions of consumers access to thousands of local and remote businesses that fit their needs and circumstance. Technology is the only way we have any chance of effectively achieving this big goal. But not the way Amazon or Alibaba or Salesforce or Google have done it. Simply copying and pasting those ideas and business models has never worked for us. At Hubtel we plan to allow the market discoveries direct us in building a business model unique for our market,” he said.
Hubtel solutions help businesses or industry, whatever size to achieve goals such as Communicate in real time, improve customer service provision, reduce operating costs and generate sales and connect better with customers.
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